Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All content appearing on this Web site is the property of:
255 N 950 W Ste C19
Logan, UT 84321
Copyright © 2004-2013 T.G.F. Toys. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2004-2013 T.G.F. Toys. All rights reserved.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. T.G.F. Toys and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if T.G.F. Toys believes that customer conduct violates applicable law or is harmful to the interests of T.G.F. Toys and its subsidiaries.
At T.G.F. Toys, we are committed to protecting your privacy. T.G.F. Toys does not sell, trade or rent your personal information to other companies. We use the information we collect about you to process orders and to provide a more personalized experience. T.G.F. Toys will not collect any personal information about you except when you specifically and knowingly provide such information.
It may be helpful for you to know how we use the information we collect:
When you order, we request your name, e-mail address, mailing address, telephone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you register on our website, rather you place an order or not, you will be added to our e-mail mailing list and will receive e-mail updates from us. If you do not wish to receive these e-mails, please e-mail us by using our Contact Us Form and ask to have your registration information deleted from our database.
When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
We may also use the information we collect to notify you about important changes or updates at T.G.F. Toys and special offers we think you will find valuable. If you do not wish to receive these e-mails from us, please e-mail us by using our Contact Us Form and ask to have your registration information deleted from our database.
If you are under 18 years of age, you must have your parent or guardian's permission to order.
- Shipping & Delivery
T.G.F. Toys ships worldwide. We offer several different shipping & handling options which are available on the order checkout page. Standard and Express shipping and handling options are both available. Please note that Express shipping & handling delivery timelines apply once the order has been shipped and do not include order processing time. Mail orders will be delayed until the payment has cleared with our bank which takes approximately 7-10 business days. Once the mailed payment has cleared, the order will ship and the buyer will be notified via email. International, Hawaii, Alaska, Puerto Rico & Military Address shipments with Standard shipping & handling may take up to 4-8 weeks for delivery. For the fastest and most reliable shipping, we recommend Fed Ex International Economy for all International shipments and Fed Ex 2-Day or Standard Overnight for Hawaii, Alaska and Puerto Rico.
For more information, please see our Standard and Express Shipping & Handling Rates and Information.
T.G.F. Toys ships worldwide. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of the order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. T.G.F. Toys is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
For more information, please see our International Shipping & Handling Rates and Information.
- Sales Tax
Sales tax will be applied to orders shipping within the state of Utah. All other orders shipping to the other US states and international countries are not charged sales tax by T.G.F. Toys.
- Return Policy
We accept returns and exchanges at T.G.F. Toys within 30 days of receiving your order. For returns and/or exchanges, please see the below guidelines. For additional questions, please email us at email@example.com or call us at 435-563-5227.
When returning items:
1. All returned items must be in the original packaging with tags attached (if applicable).
2. Any items returned for reasons other than defects must be unused and in the original packaging with tags attached (if applicable).
3. We will not give a credit or refund for used merchandise.
4. If you have received a defective item from us, return the item and a copy of your email invoice/packing slip. Please inform us which you prefer: a replacement item or a refund for the defective merchandise.
5. Returns must be made within 30 days of receiving your order.
6. T.G.F. Toys does not reimburse shipping on returned merchandise unless T.G.F. Toys made an error in shipping an incorrect item. C.O.D. Returns will not be accepted. Orders returned (including partial order returns) that were shipped using the Free Shipping & Handling option will void the Free Shipping & Handling offer and all Shipping & Handling costs associated with the shipment of the order will be deducted from the return's refund amount.
7. Address all returns to:T.G.F. ToysAttn: Returns Department255 N 950 W Ste C19Logan, UT 84321
8. Refunds for returned items will be issued to the credit card or PayPal account used when placing the order. We do not issue check or money order refunds; therefore when returning items paid for with a check or money order, a store credit will issued to the customer for a future order.
When returning items for exchange:
1. All of the above statements concerning Returned Items apply to returned items for exchange with the addition of the following.
2. Please print out a copy of your order confirmation email and enclose a note with your return stating which items you would like to exchange the returned items for.
3. Additional shipping & handling will be charged for exchanges unless unless T.G.F. Toys made an error in shipping an incorrect item. If paying via credit card, the additional shipping & handling will be charged to the card used to place the order unless otherwise requested by the customer. If payment was made via Paypal, we will invoice the customer via PayPal for the additional shipping & handling before shipping the exchanged items. If paying via Personal Check or Money Order, please contact us before returning the items so that we can estimate your exchange shipping & handling and enclose that amount with your return payable to T.G.F. Toys.
4. When exchanging items for a higher priced item(s), please indicate if you would like the price difference to be charged to your credit card used when placing the order or enclose the price difference with the return made payable to T.G.F. Toys. When exchanging items for a lower priced item(s), a refund will be applied to the credit card or PayPal account used when placing the order. We do not issue check or money order refunds; therefore when returning items paid for with a check or money order, a store credit will issued to the customer for a future order.
For orders that are damaged during shipping:
Please notify us immediately so we can take the proper steps to replace the damaged merchandise and/or process an insurance claim.
If you have questions about a return, please call us at 435-563-5227 or e-mail us at firstname.lastname@example.org.
All returns must be made within 30 days of receiving your order.
VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. T.G.F. Toys and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of T.G.F. Toys shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and T.G.F. Toys with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and T.G.F. Toys with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by T.G.F. Toys. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.